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Noticeboard

As from 1st March the Baby Clinic will be held once a month. The second Tuesday in the Month commencing 12th March 9.30 to 12pm at Cockfield Surgery.

The Surgery will be closed Monday 27th May for May Bank Holiday - please ring 111 for details of the out of hours service - for life threatening medical emergencies dial 999

Care Navigation - New ways for your local GP practice to help you get to the right support. The Receptionist may ask you a few questions to help navigate you to the best person, they wont try to diagnose your problem but you may need to tell them a little bit about why you are calling

Medication Supply and Brexit - click hereMedication Supply and Brext

Latest News

Medication Supply and Medication Shortages

               

Patients are requested to

 

Only order the medicines that they need, and not to request prescribers to increase quantities of medication prescribed in order to stockpile medications.

Check the expiry date of any unused medication at home, and if in date use these medications first.

 

Please do not order extra medication.

 

Medication Shortages

 

There are a number of reasons why community pharmacies may not always be able to get medication that is prescribed on patient’s prescriptions.

 

These include:

 

Manufacturers having problems with manufacturing unit and medication therefore not meeting quality standards for use

Manufacturers having difficulty in obtaining ‘raw’ ingredients

More patients being prescribed a particular medication

 

Medication Supply – Brexit

 

The Government has asked patients not to order extra medicines in the run up to Brexit. They have also asked suppliers and pharmacists not to stockpile medicines and GPs not to prescribe more medicines than they usually would. This is because overprescribing, and stockpiling of medicines can contribute to the shortage problems and create medicine shortages for others. Patients should be assured that the Government has contingency plans with regard to medication supplies, including centrally holding additional supplies.

 

Patients urged: ‘Talk Before You Walk’ when your GP practice is closed

 

Patients across Durham Dales, Easington and Sedgefield have been reminded to ‘Talk Before You Walk’ when in need of care when their GP practice is closed.

 

By phoning NHS 111, patients who need to be seen urgently on the same day will be offered an appointment with a healthcare professional either at their own GP surgery or at another surgery nearby called a Primary Care Service or a hub.

 

Primary Care Services are available across the area.

 

Stroke Rehabilitation Services - Engagement

 

The three Clinical Commissioning Groups (CCGs) covering County Durham and Darlington are looking to gather the views from patients who have experienced a stroke and / or their families/carers, to help us to provide a service that delivers care closer to home where possible and more continuity of care.

 

The review is looking at the current pathway which includes the specialist stroke rehabilitation provision at Bishop Auckland Hospital, as well as rehabilitation provision outside the hospital in the community.

 

The engagement activity will begin on Thursday 4th October until Friday 9th November and will include speaking to patients who are currently on the stroke wards at Bishop Auckland Hospital and University Hospital of North Durham and those who have recently been discharged.

 

We will also be attending established stroke groups within the community to talk to stroke survivors to gather feedback on their experiences. We will be discussing options around new ways of providing care to stroke patients which would enhance their experience.

 

If you have recently experienced a stroke or are a family member/carer for someone who has, and would like give your views on your experience of the rehabilitation services, please click the link to take part in a survey: https://www.surveymonkey.co.uk/r/CDDstrokerehabONLINE

 

If you need assistance in completing the survey, would like a paper copy or require the survey in an alternative format, please contact Tina Balbach on 0191 371 3245 or email: tina.balbach@nhs.net

 

GDPR Important Information 

How we use your medical records

Care Navigation - New ways for your local GP practice to help you get to the right support.

Across County Durham, all GP practices want to make sure their patients are seen quickly by the right healthcare professional. We know that when you are not feeling well you just want to feel better quickly.

Throughout June and July, your GP practice staff are receiving specialist training developed by clinicians, to help them provide you with information about choices you have to see an appropriate person for your healthcare needs. Sometimes a GP isn’t the best person to see. Within your GP practice for example a Practice Nurse (for matters including dressings, immunisations or ear syringes) or a Nurse Practitioner (who can examine, diagnose and prescribe) may be better. You could also be directed to a healthcare professional in the community such as a community pharmacist, optician or sexual health nurse.

 So shortly, when you contact your GP practice, receptionists may ask you a few questions to help navigate you to the best person to help you quickly. They won’t try to diagnose your problem, but you may need to tell them a little bit about why you are calling. You don’t’ have to of course, the choice is yours and you can always still request to see your GP, but you may be able to be seen faster by someone who is able to provide the right care for you using ‘Care Navigation’ to help.

Help to Health Volunteer Patient Transport

Help to Health is a volunteer driver service delivered by County Durham charities Volunteering Matters and Supportive. Between them they have over 40 years experience of transporting patients to their doctors and hospital appointments. Transport is available Monday to Friday 8:30am to 5:30pm.

You can book up to four weeks before your appointment but we need at least 48 hours notice. The service will be charged per mile. When your booking is confirmed we will tell you how much your journey will be.

Click on the link for more information https://www.helptohealth.org.uk/use-the-service/

SELF CARE CAMPAIGN see latest news

For minor illnesses have you thought about talking to you pharmacist and buying what you need?

Prescribing readily available medication like paracetamol costs the NHS millions every year, adding unnecessary strain to local GPs and the NHS. Processing these prescriptions can cost 20 times the price of buying identical medication at your local pharmacy or supermarket.

Before you call a GP, talk to your pharmacist. You don’t need an appointment and for most minor illnesses it’s faster and easier.

If you take care of the little things, your NHS can keep taking care of you

Aches and Pains Patient Information

For hay fever and allergies, can you buy what you need?

For hay fever and allergies have you thought about talking to your pharmacist and buying what you need?

Prescribing readily available medication like antihistamines costs the NHS millions every year, adding unnecessary strain to local GPs and the NHS. Processing these prescriptions can cost 20 times the price of buying identical medication at your local pharmacy or supermarket.

Before you call a GP, talk to your pharmacist. You don’t need an appointment and for most minor illnesses it’s faster and easier.

If you take care of the little things, your NHS can keep taking care of you

Hay Fever and Allergies Patient Information

How to Make an Appointment New Patient Leaflet

How to Make An Appointment Patient Leaflet click here

Get Well Soon without Antibiotics click here to view the leaflet

Antibiotic Guardian

NHS Child Health App
NHS Child Health App

Medical advice at your fingertips for parents

Parents and carers can now find NHS advice at their fingertips to help them look after their childs health.  The newly developed parenting app gives easy to understand guidance on common childhood illnesses, recognising when your child is unwell, and advice on when and where to seek further treatment.

The app, which is also available as a booklet, has been created by healthcare professionals across the region as part of the North East Urgent and Emergency Care Network.  The booklet and app contains everything from oral health, upset tummies and diarrhoea to advice on bumps and bruises.

Download the app now, available on Google Play and the App Store by searching the NHS Child Health or view the booklet online at http://www.necsu.nhs.uk/wp-content/uploads/2016/09/NHS-LAYCH-ONLINE.compressed-1.pdf

Dementia Advisor Service

For help living well with dementia.  Your local dementia advisor can provide Advice, Support and Signposting. Please contact your local Dementia Advisor Nicky Tulloch on 0748 404 0630

Go to the website - click here

Age Uk - Talking Treatments Take the First Step

If you are feeling worried, stressed or low - its not "just your age". Take the first step - talk to your GP about talking treatments

Click here for more information Age Uk - talking treatments 

 Named GP for all patients

All Patients at Woodview Medical Practice have a named GP who is responsible for your overall care at the practice. Our practice list is divided between the doctors. This does not prevent you from seeing any GP in the practice as you currently do.   

New patients are allocated a named GP when registering with the Surgery. If you wish to know who your named GP is, please contact the practice.

Patient On Line Access 

Patient Online will help you to take greater control of your health and wellbeing by increasing online access to services.

 Patient on line access poster.pdf

Patient Information Leaflet - click here On Line Access Leaflet

What is MY NHS?

The NHS belongs to us all. If you’re interested in your local NHS and would like to get involved in the work we do to develop and improve local health services, then join MY NHS.

 Click on the link 

Friends and Family Test - take our patient survey on the home page 

Cancer Information and Support Centre

The Cancer Information and Support Centre at Bishop Auckland Hospital provides a free and confidential drop in service for anyone affected by cancer, either as a patient, family member or carer. We offer information on a wide range of cancer related topics, financial and welfare advice, a bra fitting service and advice on headwear for cancer patients.

Our team can help you access counselling services and local support groups.

Most importantly we offer a cup of tea, a friendly face and the opportunity to talk over any problems that you may be having.

Our Centre is in the Outpatients Department at Bishop Auckland Hospital with easy access. Call on 01388 455230

Your GP Cares - see latest news

The environment in which GPs are striving to provide services is increasingly challenging:

  • An increased demand on general practice caused by demographic changes, more complex health needs and some care moving out of hospitals is all contributing to unsustainable pressures on GP services.
  • Based on the current number of doctors working as GPs, and the staff who support them in the general practice team, there are simply not enough hours in the day to meet everyone’s needs.
  • GPs are struggling to recruit to vacant posts in their practices and to find locum cover so that patients can still be seen if a colleague is sick or absent.
  • The increasing demand and workload pressures are leading to low morale and stress causing many GPs to leave the profession or to consider early retirement.
  • Many GP practice buildings are old and need investment to create more room for patients to be seen or simply to make them fit for purpose.
  • GPs and their practice teams must have greater support to deliver high quality services that meet the requirements of all their local patients.

The BMA is calling for long-term, sustainable investment in general practice now to:

  • Attract, retain and expand the number of GPs
  • Expand the number of practice staff
  • Improve premises GP services are provided from

Watch a short video on the campaign

Tell your local politician to support investment in GP services

Your GP Cares - Leaflet

Visit Your GP Cares website

Support the Campaign

Health News from the BBC and the NHS

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