Changes from Monday 19th July 2021;

  • Face masks should continue to be worn when attending the surgery for appointments.
  • We will continue to limit the number of patients in the surgery at any time.
  • Both telephone and face to face appointments will be offered.
  • Staindrop Branch Site will re-open on a Monday, Wednesday and Friday. Please see 'opening times' for more information.
  • Evenwood Branch Site will remain closed.
Repeat Prescription Requests

We now only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances.  We encourage you to register  and use the online service or you can drop your prescription off at your local branch or send by post.

Care Navigation - New ways for your local GP practice to help you get to the right support. The Receptionist may ask you a few questions to help navigate you to the best person, they wont try to diagnose your problem but you may need to tell them a little bit about why you are calling.

General Practice Data for Planning and Research (GPDPR) Service;NHS Digital has been collecting data from GPs through its trusted General Practice Extraction Service. This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers. 

The data collection will begin on 1st September 2021.  

More information about the service can be found on NHS Digital's website.

We now include this additional privacy notice, alongside our main privacy notice, that explains what data is used and why.

Opting out

If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both. These opt-outs are different and they are explained in more detail on the NHS digital website. Your individual care will not be affected if you opt-out using either option.

The type 1 opt-out form can be accessed here;

Type 1 Opt-Out Form


What is a Primary Care Network?

In January 2019, the NHS Long Term Plan was published, placing an emphasis on prevention, population health and integration.  A key part of this was the creation of Primary Care Networks (PCNs) which were a natural progression from the work that had been going on in County Durham over the previous couple of years.

PCNs are groups of neighbouring general practices working together and with community, mental health, social care, pharmacy, hospital, dentistry and voluntary services.  Looking at the specific health and social care needs of patients living in their areas, PCNs are focusing on providing personalised, proactive and coordinated care for their patients, to help them live healthier for longer.

The size of PCNs means they benefit from economies of scale when buying resources, but can still keep a personal relationship with patients.

Health initiatives across networks mean more consistent, holistic approaches to how conditions or issues are dealt with, and better integration into care services.

The networks allow specialist staff to work across practices, providing services individual practices couldn’t finance individually.

Durham Dales Health Federation recruit and deploy specialist staff on behalf of the Primary Care Network like Clinical Pharmacists, Physiotherapists and Social Prescribing Link Workers.

Patients may see a specialist in their local practice, rather than a GP. This is often quicker for patients, and frees up GP appointments for other patients.

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