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Noticeboard

DUE TO THE CORONAVIRUS OUTBREAK THE STAINDROP BRANCH SURGERY WILL TEMPORARILY CLOSE FROM MONDAY 6TH APRIL

  • Repeat prescription requests can still be posted through the door and will be collected daily.
  • Medication will need to be collected from Cockfield Surgery.If you are unable to collect your medication please contact the surgery to ask about the volunteer delivery service

THE EVENWOOD BRANCH SURGERY REMAINS CLOSED

THE TELEPHONE LINES ARE EXTREMELY BUSY PLEASE ONLY PHONE IF YOU NEED TO PLEASE VISIT THE NHS CORONAVIRUS WEBSITE FOR INFORMATION

On line appointment booking for face to face appointments has been postponed due to the Coronavirus outbreak. You can book a telephone triage appointment on line, use Econsult or ring the surgery. Your request for an appointment will be triaged by the GP to assess whether or not you need to come into the surgery to be seen.  All GPs have been requested to move to digital appointments where possible. Please read the additional corona virus symptom information. Thank you for your anticipated co-operation and support during this difficult time

Coronavirus

What to do if you have symptoms 

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you're staying at home

From 1st July you will be able to book an appointment to be seen by an Emergency Healthcare Practitioner or Healthcare Assistant on Saturday and Sunday at the Extended Hours Clinic at Bishop Auckland General Hospital. These clinics are run by the Durham Dales Health Federation and need to be booked by phoning our receptionists.

Repeat Prescription Requests

We now only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances.  We encourage you to register  and use the online service or you can drop your prescription off at your local branch or send by post.

Care Navigation - New ways for your local GP practice to help you get to the right support. The Receptionist may ask you a few questions to help navigate you to the best person, they wont try to diagnose your problem but you may need to tell them a little bit about why you are calling

Medication Supply and Brexit - click hereMedication Supply and Brext

Appointmentscalendar

To book an appointment to see your doctor please telephone 01388 718202.  Appointments are normally for 10 minutes, if you need longer than usual (or have more than one problem) please tell the staff  when you make the booking.

How To Make An Appointment Patient Leaflet

Male GP

As we are an all female practice, if you wish to see a male GP, ask at reception and an appointment can be arranged.

Telephone Consultations

There will be times when you have a problem which you feel could be dealt with by speaking to a doctor or practice nurse on the telephone and we have a limited number of telephone consultations available every day.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Transport

If you need to book a non-emergency ambulance please contact Travel Response on 0191 383 5383. 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website