Noticeboard

Changes from Monday 19th July 2021;

  • Face masks should continue to be worn when attending the surgery for appointments.
  • We will continue to limit the number of patients in the surgery at any time.
  • Both telephone and face to face appointments will be offered.
  • Staindrop Branch Site will re-open on a Monday, Wednesday and Friday. Please see 'opening times' for more information.
  • Evenwood Branch Site will remain closed.
Repeat Prescription Requests

We now only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances.  We encourage you to register  and use the online service or you can drop your prescription off at your local branch or send by post.

Care Navigation - New ways for your local GP practice to help you get to the right support. The Receptionist may ask you a few questions to help navigate you to the best person, they wont try to diagnose your problem but you may need to tell them a little bit about why you are calling.

General Practice Data for Planning and Research (GPDPR) Service;NHS Digital has been collecting data from GPs through its trusted General Practice Extraction Service. This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers. 

The data collection will begin on 1st September 2021.  

More information about the service can be found on NHS Digital's website.

We now include this additional privacy notice, alongside our main privacy notice, that explains what data is used and why.

Opting out

If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both. These opt-outs are different and they are explained in more detail on the NHS digital website. Your individual care will not be affected if you opt-out using either option.

The type 1 opt-out form can be accessed here;

Type 1 Opt-Out Form

 

Appointmentscalendar

To book an appointment to see your doctor please telephone 01388 718202.  Appointments are normally for 10 minutes, if you need longer than usual (or have more than one problem) please tell the staff  when you make the booking.

How To Make An Appointment Patient Leaflet

ECMN

registration

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Male GP

As we are an all female practice, if you wish to see a male GP, ask at reception and an appointment can be arranged.

Telephone Consultations

There will be times when you have a problem which you feel could be dealt with by speaking to a doctor or practice nurse on the telephone and we have a limited number of telephone consultations available every day.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Transport

If you need to book a non-emergency ambulance please contact Travel Response on 0191 383 5383. 

 
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