Noticeboard

Changes from Monday 19th July 2021;

  • Face masks should continue to be worn when attending the surgery for appointments.
  • We will continue to limit the number of patients in the surgery at any time.
  • Both telephone and face to face appointments will be offered.
  • Staindrop Branch Site will re-open on a Monday, Wednesday and Friday. Please see 'opening times' for more information.
  • Evenwood Branch Site will remain closed.
Repeat Prescription Requests

We now only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances.  We encourage you to register  and use the online service or you can drop your prescription off at your local branch or send by post.

Care Navigation - New ways for your local GP practice to help you get to the right support. The Receptionist may ask you a few questions to help navigate you to the best person, they wont try to diagnose your problem but you may need to tell them a little bit about why you are calling.

General Practice Data for Planning and Research (GPDPR) Service;NHS Digital has been collecting data from GPs through its trusted General Practice Extraction Service. This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers. 

The data collection will begin on 1st September 2021.  

More information about the service can be found on NHS Digital's website.

We now include this additional privacy notice, alongside our main privacy notice, that explains what data is used and why.

Opting out

If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both. These opt-outs are different and they are explained in more detail on the NHS digital website. Your individual care will not be affected if you opt-out using either option.

The type 1 opt-out form can be accessed here;

Type 1 Opt-Out Form

 

Repeat Prescriptionsblue_yellow_pills

If you have a condition which requires you to take regular medication, your doctor may supply these without seeing you every time.

Please make a request, in person or by post, with the receptionist/dispenser and allow 48 hours before collecting the prescription or 3 working days before collecting the dispensed medication.

Alternatively you can now order online by following the link at the top of this page.  You will need to contact the surgery for an access code and password before using this facility.

We only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances.

Dispensing

If you live more than one mile from a pharmacy you will have your drugs dispensed from the surgery.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please remember to take weekends and bank holidays into account when ordering your prescriptions.

 
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